Mindful Mail respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you subscribe to or interact with Mindful Mail.
Mindful Mail is an online subscription service that delivers daily mindfulness and journalling prompts via email.
Website: mindfulmail.com.au
Contact email: hello@mindfulmail.com.au
We collect only the information necessary to operate the service.
This may include:
Your email address
Your name
Subscription and billing status, managed by Stripe payment gateway
Responses you voluntarily submit to Mindful Mail emails
We do not collect sensitive information unless you choose to include it in your responses.
We collect information when you:
Subscribe to Mindful Mail
Submit responses to prompts
Contact us directly
Interact with our website
Email delivery and response collection are facilitated via MailerLite.
All subscriber data is:
Collected and managed via MailerLite
Delivered to and stored in a private Microsoft 365 inbox owned and controlled by Mindful Mail
Protected using reasonable administrative and technical safeguards
We take reasonable steps to ensure your personal information is secure and protected from unauthorised access, disclosure, or misuse.
Your information is used only to:
Deliver daily email prompts
Manage subscriptions and billing
Respond to enquiries
Improve the Mindful Mail service
We do not sell, rent, or trade your personal information.
Mindful Mail may use artificial intelligence tools to assist in the creation of monthly or yearly review content.
Important clarifications:
Any AI-assisted processing uses only the written responses you submit
No personal, identifying, or contact information is provided to AI systems
Your email address, name, or subscription details are never shared with AI tools, including ChatGPT
AI tools do not retain, identify, or profile individual subscribers
Your privacy remains intact throughout this process.
Your personal information is not shared with third parties, except:
MailerLite, for email delivery and response collection
Stripe, for payment gateway processing
These providers are used solely to deliver the service and are not permitted to use your information for their own purposes.
Some service providers (such as MailerLite) may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.
Mindful Mail may use basic cookies or analytics tools to understand website usage and improve performance. These do not identify you personally.
You can disable cookies via your browser settings if you prefer.
You may request access to, or correction of, your personal information at any time by contacting:
We will respond within a reasonable timeframe.
You may cancel your subscription at any time using the link provided in every Mindful Mail email. Once unsubscribed, you will no longer receive emails, and your information will be handled in accordance with MailerLite’s data retention policies. Be sure to check that you have also canceled the subscription via Stripe or you will continue to be charged the monthly or yearly fee.
We may update this Privacy Policy from time to time. Any changes will be published on the Mindful Mail website with an updated effective date.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Mindful Mail
Email: hello@mindfulmail.com.au